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Delivering your message, on time, every time

 

Mail Order

Westacott Mailing offers a specialised and completely scalable mail order packing service. We work with a wide array of mail order companies, and have undertaken order fulfilment campaigns as diverse as single order distribution to complex pick and packs. Our modern fully insured warehouse facility offers 40,000 square feet in which to store your products in pristine condition ready for despatch.

We can provide bulk storage, palletised or dedicated racking for your items, plus pigeon hole picking faces and secure storage and fulfilment areas. Our expert warehouse staff, dedicated Account Managers and Customer Contact Centre staff will offer helpful advice, excellent customer service and a professional order fulfilment service that is unrivalled.

Pick and Pack Operations

Our clients’ have a varied range of Pick and Pack requirements, from the very simple to fully inclusive; we are equally adept at single pick items, complex multi-pick or palletised items. Our comprehensive pick and pack operation makes us the ideal choice for companies who would like to reduce their overheads by outsourcing warehouse, stock control and despatch operations.

Stock Management

Your goods are rigorously quality checked upon entering our warehouse by our trained staff, before being booked into our stock management system. We can provide you regular detailed reports on your stock levels and outgoing order fulfilment. Your goods will then be placed in dedicated racking space in our fully insured warehouse.

Despatch Operations

Whether we take your client orders or they come from an external source our cutting edge technology manages the order, creates a pick and delivery note, ensures accurate fulfilment, and amends stock levels. We despatch daily throughout the UK, Europe and Worldwide using the most appropriate method based on timescales, weight and geography.

Customer Service

From receiving your client orders to after-sales customer services or returns, you can entrust your business to us with complete confidence.

To discuss your direct mail needs please call 01271 336 227 or Contact Us