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Delivering your message, on time, every time

Case Studies


Anzcro - The Australian and New Zealand Central Reservations Office - have been clients for over 5 years and we handle their day to day brochure requests.

There are 5 brochures for consumers to choose from and each request is picked and packed to order complete with a personalised letter.

“ANZCRO (UK) has been using the services for over 5 years. The delivery process from start to finish works well for both our direct customers and travel agents. We find the service both efficient and cost effective for single copy or bulk supplies of our brochures”.
Simon Drew, Manager


RC2 is a leading designer, producer and marketer of high quality, innovative, branded collectible, hobby, toy and infant products.

Our relationship with RC2 began in 2001 and the core services that we provide are brochure fulfilment and mail order of their products, together with customer ordering and enquiry telephone lines. We also help out with the fulfilment of their 'point of sale items' and 'sample trade orders' and despatch these and bulk brochure requests globally, making complete usage of our foreign distribution service.

“The Customer Account Manager and specialised staff have developed an excellent working relationship over the years, and work closely with the team at RC2 to explore new ways of doing things and provide regular contact through meetings and telephone to ensure that only the very best level of service is provided”.



Lorient is a manufacturer of acoustic, smoke and fire sealing products for doors. These products are required in a range of commercial and some residential buildings, and are essential for life safety in the case of a fire, while also providing a positive contribution to quality of life in everyday service.

Lorient are an international company, with manufacturing bases in Newton Abbot, Devon, as well as Australia and the USA, and distribution offices in Hong Kong and Dubai. The company has worked with us for its brochure fulfilment and direct mail projects since 2002.

“We've worked together for the past six years, and I've been impressed by both the scale of their operation and their efficiency. Our particular fulfilment and mailing requirements can be complex - but thanks to excellent account management and dedicated staff, they not only handle these well, but also proactively look at how things can be further improved”.

Annette Harpham, Marketing Manager



Delcor are specialists in bespoke furniture, with 35 years of experience they have gained a respected reputation in designing, manufacturing and retailing high quality, hand crafted upholstery. They have been with us for nearly 2 years.


“We have used Westacott to handle our daily brochure requests, web forms, manage our database and direct mail campaigns. We have been extremely pleased with the service we receive, they are punctual and the work has always been carried out to a very high standard.”

Claire Thompson, Delcor



Armada Finance has been providing funding to businesses in the region for over 30 years. They believe that they are unique in their understanding of regional businesses and what they need to succeed. Armanda Finance has been a Westacott Mailing client for many years.

“Armada have had a relationship with Carrier for a number of years and have always been impressed by the professional and caring service they provide. I attended an open day at the Carrier offices last year and was struck by how friendly and helpful the team there were.”

Louise Clark, Marketing Manager